Privacy and Cookies Policy

Scope

This Privacy Policy applies to the processing of personal data by Black Swan Limo in connection with our website and mobile applications. We are committed to protecting your personal information and ensuring its security.

Data Controller Information


Privacy Policy

Data Security

We employ robust security measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction. Your data is stored securely, and our security practices are regularly updated.

Provision of the Websites

Our Black Car Service is available through our websites and mobile applications. Use of these platforms is subject to this Privacy Policy.

Data Processing During Booking

When you use our services and book rides, we collect and process your data for service fulfillment, communication, and other legitimate purposes.

Payment & Fraud Prevention

We employ secure payment methods to protect your financial information and prevent fraudulent activities.

Communication

We may contact you about reservations, account updates, and service-related matters. You can manage communication preferences in your account settings.

Data Erasure and Storage Duration

We retain your data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Data no longer needed will be securely erased or anonymized.

Involvement of Data Processors

We may engage data processors to provide certain services. These processors are bound by our data protection requirements.


Cookies Policy

We use cookies and similar technologies to improve your experience, personalize content, and analyze our traffic. Below are the specific third-party technologies we may utilize:

Google Analytics & Ads

Collects website traffic data and tracks the success of online advertising campaigns.

Facebook & Instagram

Allows us to show personalized ads to users who have interacted with our website and measure ad performance.

Google reCAPTCHA

Uses cookies to prevent spam and abuse, enhancing the security of our services.

Google Fonts

Ensures the consistent and accurate display of fonts on our website for an optimal user experience.

Bing Ads

Uses cookies to provide personalized advertising and measure campaign effectiveness on the Bing network.

Hotjar

Collects data on user behavior through heatmaps and surveys to improve website usability.

Mailchimp

Tracks the performance of email campaigns, including open rates and click-through rates.

LinkedIn & Twitter

Cookies used for personalized advertising and measuring campaign effectiveness on professional and social networks.